Orders and payments
A. To order a product, please follow the steps below.
- Step1: Search for a product
- Step2: Add to cart
- Step3: Log in with your account or guest checkout
- Step4: Create an order form
- Step5: Select your payment method and make payment
- Step6: Complete your order
A. You can use PayPal and Eximbay(Payment gateway)
A. After placing your order, you will automatically receive an email regarding your order details. Please check the contents of the email.
A. When you contact us, you may be able to change the address only for orders before they are shipped. Please note that we may not be able to respond to all inquiries.
Shipping and delivery
A. This shop only ships to United States. We are working to ship to countries outside of the US.
Standard shipping is $6.90, express delivery is $19.90.
A. Standard delivery takes 4-7 days, express delivery takes 2-3 days. Delivery may vary depending on the delivery region.
A. We do not accept cancellations or returns due to the customer's unknown address, long-term absence, or refusal to receive the item.
Cancellations, returns, and exchanges
A. If you would like a minimum amount after completing your order, please contact us at help@nutrioneglobal.com. Once the product has been shipped, cancellation may not be possible.
A. We will only accept returns or exchanges if the ordered product is defective or defective.
Returns and exchanges will only be accepted if you contact us within 14 days of receiving the product and send us an image or video that allows us to confirm the details.
Member benefits
A. This is a benefit where you can receive points and coupons exclusive to the Nutrione official online store.
A.
01.Go to checkout page.
02.Enter the coupon code at "Discount code" menu.
03. Once the discount code is applied, the discounted payment amount will be displayed.
*Be sure to click [Apply] after entering the coupon code.
A. 1% of the purchase amount is accumulated, 50 points are accumulated when writing a review, and 100 points are accumulated when writing a photo review.
The available points change from 50 points to a $5 discount coupon.
A.
01. Log in and click the [Exchange for Coupon] button from the MEMBERSHIP screen.
02. Select the coupon you want to exchange and click [Exchange].
03.Copy the coupon code and click [Apply]. Please enter the coupon code at the time of purchase.
A.
Coupon: Valid for 30 days from issue date
Points: None
Others